Help Center

On CharitApp, we like to make sure informations are correct and true. This is why we obligatory check the content of users pages and projects during the following steps :

For Organization Accounts

In order to confirm that a person is representing a known Organization and that the she is allowed to create an Organization account, 3 professional references details (name, email, phone, organization’s name) are required by our system. We will ask those references to confirm that they know the person and we make additional verification. Finalizing an Organization account and having the possibility to raise money will be possible ONLY after all 3 references verified and confirmed the information provided by the user.
Contact us if you have any problem with this step;

Individual Accounts / Community Projects / Campaigns & Beneficiaries

For every user and page of the platform being able to raise money, the CharitApp team will review all the contents and information provided.
Only after we approve them will the pages be published and open for donations.